Head - CRM at The Management Recruitment Group | Rozgoo | Rozgoo

The Management Recruitment Group

India, IN · On-site · Full-time

Head - CRM

Posted 12 days ago

Location: India, IN
Work mode: On-site
Employment: Full-time
Experience: Lead · 7–15 yrs
Education: bachelor's

About the role

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Our client is looking to appoint a Head - Customer Relationship Management (CRM) to lead the end-to-end customer experience journey across its premium residential developments. This is a strategic leadership role focused on delivering exceptional customer experiences from post-sales engagement through possession and beyond, while building long-term relationships with high-net-worth and discerning homebuyers. Key Responsibilities Lead the entire post-sales customer lifecycle, including onboardin…

Requirements

Bachelor's degree
7+ years experience in CRM or customer experience
Experience managing high-net-worth clients

Skills

crm
customer experience
leadership
customer lifecycle management
relationship building
high net worth client management
post-sales service
customer retention strategies

About the company

The Management Recruitment Group

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

The Management Recruitment Group

Head - CRM