Head of Non-Tech Talent

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Opportunity We're seeking an experienced Head of Non-Tech Talent to lead our comprehensive hiring strategy for all non-technical roles. This is a pivotal position as we build out our capabilities across General and Administrative (G&A) Go to Market (GTM) Finance, Legal, and other business-critical functions. You'll transform how we attract, hire, and develop top talent beyond while building and coaching a high performing global talent team. This is an opportunity to join an ambitious high performing, scale up company. Key Responsibilities Strategic Talent Leadership: Develop and execute the non-tech talent strategy aligned with Cohere's growth plan and business objectives while partnering with TA leads across the organization Team Development & Coaching: Recruit, mentor, and develop a high-performing team of non-tech recruiters, sourcers, and coordinators; create career paths and succession plans Process Innovation: Design and implement scalable hiring processes for non-technical roles while maintaining our high-quality standards Business Partnership: Serve as the primary talent advisor to our Talent Leads and partner closely with our Executive stakeholders within non-technical business units Employer Branding: Elevate Cohere's employer brand specifically for non-technical talent through targeted campaigns and storytelling Data-Driven Decision Making: Establish comprehensive metrics and analytics to track hiring effectiveness, quality of hire, pipeline health, and ROI for all non-tech initiatives Talent Pipeline Development: Build and maintain diverse talent pools for critical non-technical Director + level roles using data insights and partnering with our standalone Sourcing function Cross-Functional Collaboration: Partner with People Operations and business leaders to ensure seamless onboarding and integration Budget & Resource Management: Oversee non-tech recruitment budget and optimise resource allocation across priorities using data-driven forecasting Required Qualifications Experience: 12+ years in talent acquisition and leading non-technical hiring teams Super Scale Expertise: Proven success scaling recruitment functions 10x+ during hyper-growth phases (from 800+ employees) Strategic Foresight: Demonstrated ability to anticipate talent needs 6-12 months ahead of business growth curves Data-Driven Approach: Deep expertise in talent analytics, metrics development, and data-informed decision making Team Development: Exceptional coaching and mentoring skills with track record of building high-performing teams Non-Tech Focus: Deep experience hiring for HR, Admin, Support, Finance, Legal, and other business roles within a tech setting Process Excellence: Experience designing and implementing scalable, data-driven hiring processes Leadership: Strong track record of developing high performing and high volume team members and creating meaningful career progression paths Preferred Qualifications Experience in tech companies or fast-paced environments with scale experience Knowledge of AI industry and its talent landscape Experience with international hiring and remote teams Background in employer branding and talent marketing Experience with predictive analytics and talent forecasting tools Why Join Us Impact: Build the talent foundation for Cohere's next phase of growth to 2,000+ employees Scale Leadership: Lead a critical function during our transformation - your strategies will shape our ability to scale Innovation: Work at the intersection of AI and business operations with a data-first mindset Culture: Collaborative, mission-driven environment with world-class talent Growth: Opportunity to develop your own leadership capabilities while building a world-class team Data Influence: Your insights will directly influence executive decisions and business strategy Full-Time Employees at Cohere enjoy these Perks: A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. Full health and dental benefits, including a separate budget for mental health. RRSP matching, 401K, Pension Scheme. 100% Parental Leave top-up for up to 6 months, for e