Head of Product Design - Remote (US/CANADA)

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. The Opportunity Design is a growth lever at Luxury Presence, not a support function. Our customers are some of the most discerning professionals in real estate, and the products they use every day need to earn their loyalty. This role exists because we're raising the bar. We're looking for a Head of Product Design to define and build the design discipline at LP. You'll set the vision, establish the standards, and lead a talented team creating experiences that agents genuinely love. Your work will show up directly in retention metrics, weekly active users, and the reputation LP holds in its market. This is not a steady-state role. We're at an inflection point as a product organization, with AI capabilities opening up new surface area and a customer base that's more engaged than ever. The person who takes this seat will shape what design means at LP for years to come. You must be AI-forward: not just adopting tools, but rethinking how great design gets made at speed. What You'll Own Design Vision and Strategy Define and publish a Product Design strategy within your first 90 days, then evangelize it company-wide Establish design principles, standards, and a point of view that sets LP apart in the market Champion the customer's perspective in every product decision, keeping agent needs at the center Product Impact Partner with Product and Engineering to drive meaningful improvements in platform engagement and WAUs Own the quality bar for every customer-facing experience Translate product strategy into design execution that moves the metrics that matter Team and Org Lead and develop the Product Design team, building an environment where great designers want to stay and grow Hire and retain top-tier design talent as the team scales Build a culture of feedback, craft, and accountability AI-Driven Velocity Integrate AI tools and workflows into the design practice to increase design velocity by 25% without compromising quality Model AI-native ways of working and coach the team to adopt them What We're Looking For Experience 8+ years in product design, with at least 3 years in a Head of Design, Design Director, or equivalent leadership role Proven track record leading design at a high-growth SaaS company, ideally at a similar scale or trajectory to LP Experience building and scaling design teams, with demonstrated success retaining top talent Portfolio of work that shows measurable business impact alongside exceptional craft Leadership and Mindset Systems thinker who connects design decisions to business outcomes like retention and revenue Deep ownership mentality: you take responsibility for qualit