- Location
- Edmonton, CA
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Mid-level
About the role
Project Name: Help Desk Support Location: Edmonton, AB (Remote) Duration: 6 Months The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues. The resource will be assigned to support various business areas for application support. However, this role may be reassigned to work …
Requirements
- front-line help desk experience
- ability to troubleshoot technical issues for end users
Skills
- help desk support
- technical troubleshooting
- application support
- end-user support
- remote support
- incident resolution
- itil
- service now
- windows
- active directory
- ticketing
About the company
Amicis Global
Posted via Adzuna
How to apply
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