Incident & Problem Manager (Managed IT Services) at Celerity | Rozgoo | Rozgoo

Celerity

Manchester, GB · On-site · Full-time

Incident & Problem Manager (Managed IT Services)

₹36.8L – ₹42LPosted 2 months ago

Location: Manchester, GB
Work mode: On-site
Employment: Full-time
Salary: ₹36.8L – ₹42L
Experience: Lead · 4+ yrs

About the role

© 2026 Rozgoo

We are seeking an experienced Incident & Problem Manager (Managed IT Services) to oversee incident and problem management across a diverse portfolio of Managed IT Services. This role is central to ensuring effective coordination between internal teams, vendors, partners, and customers, enabling the timely resolution of incidents and driving continuous service improvement. You will play a key role in enhancing customer relationships, improvin...

Requirements

experience in incident & problem management
experience managing managed IT services
ability to coordinate across teams, vendors, partners, and customers

Skills

incident management
problem management
service improvement
it service management
vendor management
customer support
itil
root cause analysis
sla management
change management
managed services

About the company

Celerity

Posted via Reed

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated 8 days ago.

Celerity

Incident & Problem Manager (Managed IT Services)

₹36.8L – ₹42L