WM
Indore, IN · On-site · Full-time
India Assistant Manager, Business Services
Posted 1 month ago
- Location
- Indore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
I. Job Summary The Assistant Manager - Business Services is responsible for leading a team of agents and team leaders. Focus will be on efficiencies in meeting targeted WM standards of compliance for a defined period. II. Essential Duties and Responsibilities Identify steps in work processes to implement and test improvement opportunities yielding optimal results. Monitor and review performance metrics for achievement of objectives Track and ensure closure of complaints Effectively manage C…
Requirements
- experience leading teams
- experience with compliance and metrics-driven operations
Skills
- team leadership
- performance metrics
- process improvement
- complaint management
- compliance
- operations management
- training and coaching
- wm standards
About the company
WM
Posted via Adzuna
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