Insurance Agent

Company Description ICICI Lombard is a leading private general insurance company in India, offering a wide range of products including motor, health, crop, fire, personal accident, marine, engineering, and liability insurance through multiple distribution channels. With over two decades of experience, the company emphasizes customer centricity under its brand philosophy of “Nibhaye Vaade,” having issued more than 39 million policies and processed over 3 million claims. ICICI Lombard operates through 341 branches and a workforce of over 15,000 employees, supported by a strong focus on digital innovation. It is a pioneer in migrating core systems to the cloud and deploying AI-powered insurance solutions, including its flagship IL TakeCare app featuring advanced wellness and Face Scan capabilities. The company has received numerous industry awards for excellence, innovation, and CSR, reflecting a stable and progressive environment for insurance professionals.

Role Description This is a part‑time remote role for an Insurance Agent at ICICI Lombard. The Insurance Agent will engage with prospective and existing customers to understand their insurance needs, explain product features and benefits, and recommend suitable policies across motor, health, and other general insurance lines. Day‑to‑day activities include handling inbound and outbound customer interactions, providing quotes, assisting with policy issuance and renewals, and coordinating with internal teams to ensure smooth service delivery. The role also involves maintaining accurate records of customer interactions, adhering to compliance and regulatory guidelines, and meeting individual sales and service targets. The Insurance Agent will be expected to use digital tools and platforms provided by ICICI Lombard to manage leads, communicate with customers, and stay updated on products and processes.

Qualifications

Candidates should possess skills in Insurance Sales and Insurance to effectively explain products, match coverage with customer needs, and achieve sales targets.Candidates should possess skills in Insurance Brokerage and Finance to provide informed guidance on policy options, premiums, and basic financial implications.Candidates should possess strong Customer Service skills to handle queries, resolve issues, and build long‑term, trust‑based relationships with policyholders.Relevant experience in general insurance or financial services, preferably in sales or advisory roles.Good verbal and written communication skills, with the ability to communicate clearly and professionally in a remote environment.Comfort working with digital tools, CRM systems, and mobile or web‑based insurance platforms.Ability to work independently, manage time effectively in a part‑time setup, and adhere to regulatory and company policies.Minimum educational qualification: a higher secondary diploma; a bachelor’s degree in business, finance, or related field is an advantage.