angellist
New York City · On-site · Full-time
Investor Services Specialist
- Location
- New York City
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
About USVC We’re on a mission to allow everyone to own a stake in the future being built by private technology companies. For decades, only a select few well-connected participants could access America's most promising private companies. That changes with USVC: a new SEC-registered fund by AngelList Asset Management that broadens access to venture capital, allowing retail investors to gain exposure to promising companies before they become well-known. USVC leverages AngelList’s network of 4,500+ active managers running 25,000+ funds and backing 13,000+ active startups to access exposure to tomorrow’s defining companies About the Role: USVC is seeking an Investor Services Specialist to own the self-directed investor experience. This supports every retail investor who puts capital in through usvc.com , from their first KYC check through their tenth reinvestment. You're the primary point of contact for USVC's investors: inbox, call center, onboarding support, and the escalations that could otherwise land with a regulator or on social media. You'll build the playbooks, FAQs, and automations that let investor support scale with the fund.