Pyramid Global Technologies
Queensland, AU · Remote · Full-time
IT Infrastructure and cloud engineer
Posted 27 days ago
- Location
- Queensland, AU
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Mid-level
About the role
Job Description for IT Infrastructure and cloud Engineer Purpose • Provide effective first, second, and third level onsite and remote IT support across a complex and continuously evolving landscape that includes nearly 4,000 technology users, 200 sites, 6,500 devices, and 700 applications. • Review and support escalated Incidents from the Service Desk team. Create Predictable Solutions for Escalated Incidents. • Act as an “on the ground” extension of IT Business Relationship Managers and other …
Requirements
- first, second, and third level IT support experience
- experience supporting escalated incidents
- ability to work across onsite and remote support
Skills
- it support
- incident management
- service desk
- windows
- networking
- virtualization
- cloud
- scripting
- itil
About the company
Pyramid Global Technologies
Posted via Adzuna
How to apply
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