- Location
- Vancouver, CA
- Work mode
- Remote
- Employment
- Full-time
- Experience
- Mid-level · 0+ yrs
About the role
Job Description The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This role provides hands-on troubleshooting, hardware/software support, and IT service delivery for internal customers. Manage onsite support tickets and remote technical support Respond to technical issues via phone, email, chat & on-site support Perform remote troubleshooting through diagnostic t…