IT Systems Engineer - Identity

<p>Asana is seeking an experienced IT Systems Engineer (Identity) to join our growing IT Team and support the critical systems that keep IT moving forward. The ideal candidate will be focused on increasing IT efficiency through automation, and improving the end-user experience. Based in our Vancouver office, you will be primarily responsible for the support and implementation of our internal and cloud based IT identity infrastructure and applications.&nbsp;</p> <p>As an Identity Engineer, you will support and implement our internal and cloud-based IT identity infrastructure and applications to increase efficiency through automation. You will collaborate with cross-functional teams to improve the end-user experience while maintaining a crisp and detail-oriented focus on our identity systems. By leveraging your passion for technology and automation, you will play a critical role in scaling Asana's global IT operations.</p> <p>This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.</p> <p><strong>What you’ll achieve</strong></p> <ul> <li>Drive efficiency by implementing automated SSO on-boarding and off-boarding processes.</li> <li>Empower the organization through expert administration and support of Google Workspace, Slack, and Asana.</li> <li>Design and deliver security policies in partnership with the Security team to protect our global user base.</li> <li>Scale IT services by identifying and executing on high-impact automation opportunities.</li> <li>Standardize and automate routine IT tasks to improve overall system reliability.</li> <li>Resolve complex technical escalations with a focus on building long-term preventative solutions.</li> <li>Foster a robust IT environment by collaborating with Support and Security teams to resolve systemic issues.</li> </ul> <p><strong>About you</strong></p> <ul> <li>5+ years of experience with the following:</li> <ul> <li>SSO integrations with Okta or a similar platform</li> <li>Cloud system application management including: Google Workplace, Okta, and Slack.</li> </ul> <li>Working knowledge of iPaaS tools such as Bettercloud or Workato</li> <li>Experience navigating ticket-based enterprise workflow management systems</li> <li>Strong problem-solving skills paired with a service-oriented approach</li> <li>Proficiency in scripting with Python or equivalent automation tools</li&