ModMed Technologies India Private Lid
Hyderabad, IN · On-site · Full-time
Knowledge Management Specialist I
Posted 1 month ago
- Location
- Hyderabad, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Essential Duties and Responsibilities: Provide consistent, professional, and high-quality client support to our client base through an online support queue Communicate and collaborate across teams and departments to help resolve issues. Become proficient on the Knowledge Services learning platforms (ModMed U and ModMed Communities) to provide both client and internal support. Performs administrative duties in support of Knowledge Services projects and initiatives. Practice and enforce text form…