Knowledge Manager at Trigent Software Private Limited | Rozgoo | Rozgoo

Trigent Software Private Limited

Kenchanahalli, IN · On-site · Full-time

Knowledge Manager

₹20L – ₹25LPosted 8 days ago

Location: Kenchanahalli, IN
Work mode: On-site
Employment: Full-time
Salary: ₹20L – ₹25L
Experience: Lead · 2+ yrs

About the role

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Own and oversee the end-to-end Cross-Delivery Knowledge Management framework across Services Suppliers, including onboarding knowledge for new systems and conducting the specified reviews of existing support knowledge. Develop, integrate and maintain the Knowledge Management process and the knowledge base within the approved ITSM tool. Formulate and maintain the Knowledge Management strategy, including roles, responsibilities, procedures, knowledge-capture plans, supporting technology requireme…

Requirements

experience owning end-to-end knowledge management
experience with ITSM tools for knowledge base

Skills

knowledge management
it sm
knowledge base maintenance
knowledge capture
process development
cross-delivery
knowledge strategy
service supplier onboarding
itsm tools
stakeholder reviews

About the company

Trigent Software Private Limited

Posted via Adzuna

How to apply

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Trigent Software Private Limited

Knowledge Manager

₹20L – ₹25L