- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 1–3 yrs
- Education
- high school
About the role
Role overview: As an L1 support engineer you will play a key role in Level 1 support and ensuring smooth project operations through proactive monitoring, initial troubleshooting, and vendor coordination. This role demands strict SLA adherence, 24/7 availability, and a focus on resolving or escalating issues efficiently to maintain high service standards. This position is critical to maintaining high service standards and operational efficiency. How you will create impact: Responsibilities: Moni…