Artech Infosystems Private Limited
Hyderabad, IN · On-site · Full-time
L2 Support
Posted 8 days ago
- Location
- Hyderabad, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Description We are seeking an experienced L2 Support professional to join our team in India. The ideal candidate will have a strong technical background and a passion for providing excellent customer support. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot hardware and software issues. Assist with the installation and configuration of systems and applications. Document and track issues in the ticketing system. Collaborate with other …