Law Enforcement Engagement Lead - LATAM

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The Global Safety & Risk Management (GSRM) organization protects Airbnb's global community through proactive risk management, investigations, and real-time response to critical safety incidents. GSRM's 24/7 operations span Global Threat and Law Enforcement Operations, Global Investigations (GI), and Insider Threat Investigations (ITI).

The Difference You Will Make:

The Law Enforcement Engagement Regional Lead for Latin America (LATAM), covering Mexico, Central America, the Caribbean, and South America, is responsible for driving strategic bilateral and multilateral communication, cooperation, and collaboration efforts with law enforcement entities and domestic security services located and/or operating in LATAM to protect Airbnb equities and stakeholders from criminal and serious safety-related threats  in close coordination with other Airbnb GSRM teams.

A Typical Day: 

• Lead, develop, and manage Airbnb efforts to cultivate trusted and reliable relationships with law enforcement partners in the LATAM region to safeguard the Airbnb platform and community. 

• Lead and promote effective information exchange and collaboration with regional law enforcement on criminal threat and life safety matters that endanger the Airbnb community. 

• Lead, develop, and maintain effective working relationships with law enforcement and government authorities in LATAM by building partnerships and coalitions through liaison with international law enforcement organizations (e.g., UNODC, INTERPOL, AMERIPOL, OAS, the Alliance for Security, Justice and Development, IACP, etc.)

• Lead regional and contribute to global efforts to develop programs, events, and presentations to educate key external bilateral and multilateral partner agencies and entities to promote Airbnb’s trust and safety capabilities and priorities.

• Provide expertise and conduct cross-functional collaboration with internal teams and fellow Airbnb stakeholders on law enforcement engagement matters in LATAM.

• Lead and/or contribute to law enforcement communication and correspondence during crisis response and/or high-risk law enforcement operations in LATAM.

• Identify market segments and external partnership opportunities to improve Airbnb law enforcement liaison, communication, and liaison in LATAM.

• Investigate and overcome barriers to successful, collaborative law enforcement operations and data exchange in LATAM.

• Collaborate with Airbnb legal, community support, and public policy teams to achieve effective engagement with law enforcement authorities, regulators, and legislators on online safety, security, and law enforcement issues in LATAM.

• Develop, analyze, and communicate data, metrics, and performance measures to inform and evaluate the effectiveness of law enforcement engagement in LATAM.

• Manage logistics of projects from start to finish, including identifying and scoping opportunities, aligning with different teams and functions, advancing contractual agreements, coordinating rollouts, and managing budgets.

Your Expertise:

• 10+ years of experience as a law enforcement or domestic security service officer with demonstrated expertise in investigating and preventing serious and organized crime, acts of violence, and threats to public safety.

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