From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Team
Cloud Onboarding Architects work alongside Customer Onboarding Managers, Technical Instructors, Resident Solutions Architects within Professional Services. This team ensures that every new managed enterprise customer has a fully configured dbt platform account and is confident using it.
Guided Setup is often a customer’s first hands-on experience with dbt. The team sits at the intersection of technical implementation, customer experience, and product feedback; helping customers navigate the complexity of their data, identity, security, and development environments while ensuring they are set up for long-term success.
About the Role
The Cloud Onboarding Architect Lead is the technical leader for Guided Setup across our dbt enterprise customer base. You’ll own the most complex and highest-visibility setup engagements while also helping define how the entire team delivers setup at scale.
This role combines hands-on technical delivery with technical leadership. You’ll be the person other Cloud Onboarding Architects turn to when a customer has an unusual architecture, an implementation has stalled, or the existing playbook doesn’t quite fit. You’ll also work across Professional Services, Engineering, Product, and Design to turn those individual challenges into better processes, documentation, and product experiences for everyone.
This is a role for someone who enjoys being both deep in the technical details and responsible for the bigger picture.
Technologies You’ll Use
Modern Data Warehouses (Snowflake / Databricks / BigQuery / Redshift), Repositories (GitHub / GitLab / Azure DevOps), Identity Providers (Okta / Entra ID / Google), PrivateLink / Private Service Connect, AWS, Azure, GCP, SQL, SSO, OAuth, Rocketlane
What You’ll Do
• Own complex and escalated setup engagements • Lead Guided Setup for our most technically complex, strategically important, and highest-visibility enterprise accounts across all four milestones: data warehouse/repository configuration, SSO, RBAC/SCIM, and user access
• Serve as the senior technical escalation point when setup issues threaten onboarding timelines or customer activation, including complex PrivateLink, OAuth, SSO, networking, and identity scenarios
• Work directly with customer technical stakeholders and administrators to understand their environment, identify risks, and guide them toward a successful configuration
• Anticipate technical blockers early and create clear plans to resolve them before they impact the broader onboarding program
• Make sound scoping decisions about what belongs in Guided Setup versus Customer Solutions Engineering, Product, o
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