- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
We are looking for a passionate Learning & Quality Manager to join our team and drive a culture of learning, service excellence and continuous improvement . ? Key Responsibilities: - Lead the property's Learning & Development initiatives - Plan and deliver engaging training programs aligned with IHG standards - Drive service excellence and quality standards across the resort - Monitor guest feedback, quality scores and brand standards - Conduct quality audits and identify opportunities for impr…
Requirements
- Experience in learning and quality management
- Ability to conduct audits and deliver training
Skills
- learning and development
- quality management
- training delivery
- service excellence
- quality audits
- continuous improvement
- guest feedback monitoring
- brand standards
About the company
IHG
Posted via Adzuna
How to apply
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