Learning Specialist II

<div class="content-intro"><p>Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.</p></div><h4>About the People team</h4> <p>The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business.</p> <h4>About the team</h4> <p>We are seeking a Learning Specialist II to deliver an exceptional onboarding experience for new Affirmers. As a part of the Learning team, this role is perfect for a strong facilitator who loves building welcoming human connections and is energized by managing programmatic logistics, analyzing data, and driving continuous process improvement to scale people programs.</p> <h4>What you’ll do</h4> <ul> <li>First-Line Support: Act as the primary onboarding point of contact for new hires and hiring managers, actively monitoring and responding across onboarding channels.</li> <li>Facilitation &amp; Training: Deliver engaging virtual and in-person training events to new hires within their first 90 days.</li> <li>Onboarding Project Management: Lead onboarding projects from start to finish, partnering cross-functionally (Workplace, IT, etc.) to ensure deliverables are met and execution is seamless.</li> <li>Program &amp; Resource Delivery: Support the development and delivery of learning assets, such as slide decks, eLearning modules, and job aids.</li> <li>Portfolio Operations: Handle onboarding program logistics, including calendaring, communications, tracking deliverables, and managing new hire swag.</li> <li>Content Administration: Administer and maintain onboarding content and tasks in Workday Learning.</li> <li>Knowledge Management: Maintain core onboarding documentation, such as keeping onboarding Notion pages up to date and updating email communications to reflect program changes.</li> <li>Data &amp; Process Optimization: Analyze internal data and conduct external research to identify trends and recommend opportunities to improve the onboarding experience.</li> <li>Travel: Travel to facilitate onsite onboarding events and support team initiatives (estimated one to two times quarterly).</li> </ul> <h4>What we look for</h4> <ul> <li>Experience &amp; Execution: You have 3+ years of program management experience, ideally for people-related programs and/or at an organization that has scaled beyond 2,500 employees.</li> <li>Analytical Skills: You possess excellent analytical skills and attention to detail, with 2+ years analyzing and making recommendations based on data.</li> <li>Continuous Improvement Mentality: You recognize that “perfect” is not an end state and continually drive for program improvement grounded in end-user feedback and/or industry insights.</li> <li>Communication &amp; Facilitation Depth: You possess strong communication and presentation skills across virtual and in-person environments, with an ability to simplify complex information and a passion for helping Affirmers find the information they need.</li> <li>Collaboration &amp; Teamwork: You are a collaborative team player who builds stable working relationships to support team and organizational success, taking on tasks and operational responsibilities as needed to drive meaningful outcomes.</li> </ul> <p><strong>Base Pay Grade</strong> - G</p> <p><strong>Equity Grade</strong> - 3</p> <p><strong>Employees new to Affirm typically come in at the start of the pay range.</strong> Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.</p> <p>Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)</p> <p>USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $120,000</p> <p>USA base pay range (all other U.S. states) per year: $89,000 - $109,000</p> <p><strong>Please note that visa sponsorship is not available for this position.</strong></p> <p>#LI-Remo