Legal Operations Manager

<div class="content-intro"><p>Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.</p> <p>We're building a more trustworthy Internet. Come join us.</p></div><p>Posting Open Date: 10/1/26</p> <p>Anticipated Posting Close Date*: 1/1/27</p> <p><em>*Job posting may close early due to the volume of applicants.</em></p> <h1><span style="font-size: 14pt;"><strong>Legal Operations Manager</strong></span></h1> <p>Fastly's global edge cloud platform helps the world's most popular digital businesses deliver fast, secure, and reliable experiences to their customers. Our Legal team moves at the speed of the business, and we're looking for a Senior Legal Operations Manager to help us do it even better. In this role, you'll help develop and manage the systems, processes, and relationships that keep Legal running efficiently, with a particular emphasis on how we thoughtfully put AI to work across the department. You'll partner directly with the Legal team (including the Chief Legal and Administrative Officer), Finance, IT, Business Systems, and Security to continue turning legal operations into a real competitive advantage. This is an individual contributor role that will report to the Director of Legal Operations, with room to grow within the Legal Operations organization.</p> <h2><span style="font-size: 12pt;"><strong>What You'll Do:</strong></span></h2> <h3><span style="font-size: 12pt;"><strong>Contract Lifecycle Management</strong></span></h3> <ul> <li>Serve as the key administrator of Ironclad, owning templates, workflows, repository design, system configuration, and technical integrations (e.g., Salesforce, Claude, GitHub).</li> <li>Help establish standardized, automated, efficient, and scalable contracting processes across business and legal teams, including intake, routing, review, approval, execution, and post-signature processes in close partnership with Legal, Sales, Finance, Procurement, IT, and other business stakeholders.</li> <li>Strong focus on leveraging AI to strengthen the post-signature contract repository, powering smarter search, extraction, classification, risk identification, and obligation management on a foundation of clean, well-structured contract data.</li> <li>Develop and maintain detailed process documentation and training materials that you will use to drive change management and adoption across the Legal team and relevant cross-functional partners.&nbsp;</li> </ul> <h3><strong>Financial Management, E-Billing &amp; Vendor Management</strong></h3> <ul> <li>Manage the strategic use of Onit's Unity (aka SimpleLegal) for e-billing and spend management, including using AI-assisted invoice review and spend-analysis tools to enforce billing guidelines, flag exceptions, and surface spend trends.&nbsp;</li> <li>Help manage outside counsel and legal service provider relationships, including the implementation and and management of outside counsel guidelines.</li> <li>Help manage the legal technology vendor lifecycle in partnership with Procurement and IT, including evaluations, renewals, licensing, and SOWs.</li> <li>Assist in building and maintaining the Legal team's annual budget and forecast, tracking spend against plan and flagging variances early.</li> <li>Assist in the development of data-driven reporting on legal spend, matter volume, and operational KPIs for Legal leadership.</li> <li>Develop and maintain detailed process documentation and training materials to drive change management and adoption across the legal team and relevant cross-functional partners.</li> </ul> <h3><strong>Knowledge Management</strong></h3> <ul> <li>Maintain and improve the Legal team's knowledge management repositories in Google Drive and Confluence, including how templates, policies, memoranda, playbooks, and other work product are organized and accessed by the Legal team and business partners.</li> <li>Partner with subject-matter owners across the department to ensure the team's playbooks, training ma