Marriott Hotels Resorts
Singapore, SG · On-site · Full-time
Loyalty and Guest Relations Supervisor
Posted 1 month ago
- Location
- Singapore, SG
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 1+ yrs
About the role
Description POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directi…