[Lta-Pt] Deputy / Assistant Manager, Customer Experience | Rozgoo | Rozgoo

Maritime and Port Authority of Singapore

Singapore, SG · On-site · Full-time

[Lta-Pt] Deputy / Assistant Manager, Customer Experience

Posted 1 month ago

Location: Singapore, SG
Work mode: On-site
Employment: Full-time
Experience: Lead · 3+ yrs

About the role

© 2026 Rozgoo

[What the role is] [LTA-PT] DEPUTY / ASSISTANT MANAGER, CUSTOMER EXPERIENCE [What you will be working on] InfraCo SG oversees the full spectrum of facility management and operations of the RTS Link Woodlands North Station, a dedicated cross-border rail station connecting Singapore and Malaysia. The division is responsible for ensuring the station functions safely, reliably, and to the standards expected of Singapore's public transport network. Beyond operational excellence, the division is comm…

Requirements

experience in customer experience or operations management
ability to work in operational environments
knowledge of safety and service reliability practices

Skills

customer experience
facility management
operations
safety compliance
stakeholder management
service reliability
incident handling
rail operations
cross-border logistics
service design
process improvement
public transport operations

About the company

Maritime and Port Authority of Singapore

Posted via Adzuna

How to apply

Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.

Maritime and Port Authority of Singapore

[Lta-Pt] Deputy / Assistant Manager, Customer Experience