EXL
Noida, IN · On-site · Full-time
Manager-Back Office-Claims Administration
Posted 20 days ago
- Location
- Noida, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Description Oversee the day-to-day health insurance claims operations, customer service, and quality control (Focused towards BackOffice Processes), Maintain and improve as per SLAs /KPIs over the month at a process level(Focused towards Back Office Processes) Ensure that all processing is completed in a timely and accurate manner, with a focus on meeting or exceeding service level agreements Competencies & Skills Knowledge of the function, process and systems. Ability to use the desktop comput…
Requirements
- Knowledge of health insurance claims operations
- Experience in back-office process management
- Ability to meet SLAs and KPIs
Skills
- health insurance claims
- customer service
- quality control
- sla management
- process improvement
- desktop computing
About the company
EXL
Posted via Adzuna
How to apply
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