ModMed Technologies India Private Lid
Hyderabad, IN · On-site · Full-time
Manager, Customer Success
Posted 1 month ago
- Location
- Hyderabad, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead · 4+ yrs
About the role
Essential Duties and Responsibilities Hire, train, and develop a high-performing team of Customer Success Coordinators. Conduct regular 1:1 meetings and team check-ins to foster collaboration and address challenges. Oversee the assignment and prioritization of tasks to ensure CSMs receive timely support. Develop and maintain efficient workflows for the team, identifying opportunities for improvement. Monitor team workload to ensure equitable distribution of responsibilities Partner with Custome…