- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
Description Full Location: Bengaluru - IN Manager, Global WFM The Manager, Global WFM provides vision and leadership to the Results organization in the areas of Real Time Management, intraday analysis, forecasting and scheduling. We expect greater of ourselves What’s Your Greater? Come find it at ResultsCX! In This Role You Will Directly manage a team of Analysts and Planners. Identify, prioritize, and coach all direct reports in development areas. Create strategic recommendations to improve pr…
Requirements
- experience in workforce management
- leadership and team management experience
- skills in forecasting and scheduling
- knowledge of real-time management and intraday analysis
Skills
- workforce management
- forecasting
- scheduling
- real time management
- team management
- strategic planning
- coaching
- intraday analysis
- performance management
About the company
ResultsCX
Posted via Adzuna
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