Manager II, Technical Support Engineer

<div class="content-intro"><p><strong>About Pinterest:</strong></p> <p>Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.</p> <p>Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the&nbsp;<a href="https://www.pinterestcareers.com/our-life/pinflex/">flexibility</a> to do your best work. Creating a career you love? It’s Possible.</p> <p>At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.</p> <p>Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process <a href="https://www.pinterestcareers.com/our-philosophy-on-ai-in-hiring/">here</a>.</p></div><p>As a Manager II, Technical Support Engineer, you’ll lead a regional team of Partner/Support Engineers serving advertisers and Martech/Business partners across segments — from Tier 1 partners and Enterprise advertisers to Tier 2–3 partners and SMB advertisers — and across Pinterest products and APIs. You’ll own your region’s partner and advertiser relationships, goals, and metrics, lead key programs within the team, and grow the technical and professional capabilities of your engineers — while staying close enough to the technology to guide complex escalations and integrations.&nbsp;</p> <p><strong>What you’ll do:</strong></p> <ul> <li><strong>Team leadership: </strong>Lead, coach, and develop a regional team of Partner/Support Engineers, setting clear objectives and holding the team accountable for outcomes while operating as a player-coach who can step in directly when needed to unblock the team and model excellence.</li> <li><strong>People development: </strong>Manage performance, deliver real-time developmental feedback, and grow careers through coaching, exposure, and stretch assignments; foster a psychologically safe, inclusive environment while leading by example in day-to-day execution.</li> <li><strong>Partner &amp; advertiser ownership: </strong>Own advertiser and partner relationships, goals, and metrics for your region across seg