Manager of Learning & Development

<div class="content-intro"><h2>Join us in building the future of finance.</h2> <p>Our mission is to democratize finance for all. <a href="https://www.cerulli.com/press-releases/cerulli-anticipates-124-trillion-in-wealth-will-transfer-through-2048" target="_blank">An estimated $124 trillion of assets</a> will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.</p></div><h2><strong>About the team + role</strong></h2> <p>We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.&nbsp;</p> <p>Robinhood’s Learning &amp; Development team drives performance at scale by delivering high-quality, high-impact learning experiences. We empower employees to perform at their best through thoughtfully designed programs and seamless, data-informed learning operations—supporting every step of their Robinhood experience: from onboarding to development to compliance training.&nbsp;We believe the best learning experiences are practical, embedded in the flow of work, and aimed at driving high performance. Our team balances creativity with pragmatism, designing programs that are engaging, scalable, and aligned with Robinhood’s culture, brand, and business needs.</p> <p>As the <strong>Manager of Learning &amp; Development</strong>, you will lead the design, quality, and delivery of learning experiences across Robinhood. You’ll manage a team, and partner with the business to translate intricate content into impactful, scalable programs. You’ll set a high bar for learning design quality, ensure consistency across programs, and drive innovation in learning modalities and tools. This role requires someone who can operate at both strategic and execution levels—leading a team while also rolling up their sleeves to design content when needed.</p> <p><strong>This role is based in our Chicago, IL, Menlo Park, CA, or New York, NY offices, with in-person attendance expected 5 days per week.</strong></p> <p>At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.&nbsp;</p> <h2><strong>What you’ll do</strong></h2> <ul> <li>Lead and develop the learning design team to produce high-quality design outputs on-time; staff projects based on needs, strengths, and capacity</li> <li>Design and deliver end-to-end learning experiences across compliance, functional onboarding, skill building, and leadership/manager development. Partner with cross-functional teams to support M&amp;A integrations and international learning needs. Jump in to directly support projects as needed</li> <li>Define, maintain, and evolve Robinhood’s learning design guidelines, templates, and processes to ensure scalability. Drive adoption across Robinhood</li> <li>Maintain intake processes and scope L&amp;D projects, working with L&amp;D program managers, SMEs, and business leaders to obtain timely approvals. Ensure alignment between program strategy and design execution</li> <li>Champion Robinhood's brand identity and tone of voice in learning, reinforcing a consistent learner experience across the company</li> <li>Conduct regular content quality audits, ensuring learning is accessible, usable, not duplicative, and aligned to business needs</li> <li>Administer authoring tools and content vendors including procurement, seat management, and guidelines for use. Champion a lean approach to tool management with a focus on integrating AI-enabled solutions to maximize team efficiency</li> <li>Lead Robinhood’s training evaluation approach through user research, knowledge assessments, and metrics to assess for measurable business impact</li> </ul> <h2><strong>What you bring</strong></h2> <ul> <li>8+ years in learning experience design, with at least 2+ years in a leadership or management capacity</li> <li>Strong skills in instructional design, adult learning principles, and curriculum development, with ability to deliver impactful learning solutions across multiple modalities</li> <li>