Manager, Workplace Experience

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><p>At Klaviyo, we’re Built Different: a company of builders who take ownership, operate with candor, and believe we’re 1% done. That mindset extends to how we think about our workplaces. They’re not spaces to manage; they’re experiences to design.</p> <p>We’re seeking a Manager, Workplace Experience to lead Workplace Experience operations across Klaviyo’s international office portfolio, including Dublin, London, Paris, Munich, Sydney, and Singapore, while scaling future EMEA growth.</p> <p>Based in Dublin, this role will oversee a distributed Workplace Experience team supporting office operations, employee experience, real estate, workplace programs, and regional expansion across multiple countries and time zones. This leader will partner closely with the Head of Communications, Workplace &amp; Experiences, the US Workplace Experience Manager, and Real Estate leadership to shape Klaviyo’s global workplace strategy, including lease management, portfolio planning, and new office build-outs.</p> <p>The ideal candidate is an experienced people leader who combines operational excellence with a genuine passion for creating environments where people thrive. You think in systems, lead with empathy, and hold a high bar for your team, vendors, and workplace experience. You’re energized by building scalable programs, navigating ambiguity, and creating workplaces that help teams do their best work.</p> <p><strong>How You’ll Make a Difference</strong></p> <ul> <li>Lead, hire, coach, and develop the international Workplace Experience team supporting Klaviyo offices across EMEA.</li> <li>Own Workplace Experience operations across Klaviyo’s international office portfolio, balancing consistency, scalability, and local market needs across multiple countries, vendors, and regulatory environments.</li> <li>Partner on the evolution of Klaviyo’s global workplace experience strategy while driving operational excellence across the international office portfolio.</li> <li>Act as the on-the-ground Workplace Experience and Real Estate partner for the continued evolution of Klaviyo’s EMEA region, supporting lease management, buildout execution, employee readiness, workplace operations, and change management efforts in partnership with Real Estate and cross-functional teams.</li> <li>Lead regional real estate initiatives, including evaluating new office locations, supporting site selection and deal processes, managing leases and landlord relationships, and helping launch new workplaces that reflect Klaviyo’s culture and standards.</li> <li>Serve as a strategic partner to Workplace Experience leadership and cross-functional stakeholders, using employee feedback, utilization data, and operational insights to shape workplace investment, office design, and programming decisions.</li> <li>Build a culture of continuous improvement by identifying operational gaps, diagnosing root causes, and implementing scalable solutions across offices and workflows.</li> <li>Partner closely with Employee Experience and Internal Communications teams to support thoughtful, high-quality in-office programming, cultural initiatives, and employee events across regions.</li> <li>Lead vendor management across the international portfolio, including sourcing, contract negotiation, performance management, and strategic vendor partnerships.</li> <li>Partner on workplace planning and space utilization strategy using tools like OfficeSpace, leveraging data and employee feedback to inform workplace decisions and future growth planning.</li> <li>Drive workplace technology improvements in partnership with Global IT, evaluating tools and systems that improve the employee experience across conference rooms, desk booking, di