- Location
- Birmingham, GB
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Location: Birmingham Shift pattern: Full-Time 37.5 hours per week, Mon-Sun on a rota basis Davies Group are looking to recruit a Hire Agent to work within our Vehicle Replacement Group team in Birmingham. This role will require you to sensitively communicate with parties involved in car accidents and gather information for the purposes of processing and assessing a claim. You'll have great customer service skills and ideally have a backgr...
Requirements
- Great customer service skills
- Ability to communicate sensitively in stressful situations
Skills
- customer service
- claim handling
- accident communication
- data gathering
- case administration
- negotiation skills
- insurance/claims experience
- vehicle replacement process knowledge
About the company
Davies Group
Posted via Reed
How to apply
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