NextStay Fellow, Tech Ops & Programs

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><strong>The community you will join:</strong></p> <p>Airbnb's mission is to create a world where people can Belong Anywhere. We're seeking a NextStay Fellow to help pursue that mission as a hands-on Technical Program Manager (TPM) in our engineering organization.</p> <p>The NextStay Fellowship is a launchpad: you'll join with a strong program management foundation and grow into the full scope and ambiguity of the role, supported by experienced TPMs and engineering partners invested in your success.</p> <p>&nbsp;</p> <p><strong>A typical day:</strong></p> <ul> <li>Lead execution of a project with a defined scope and approach, turning direction from your manager or senior TPMs into a concrete, realistic plan built around known constraints.</li> <li>Break work into trackable pieces and use input and output metrics to monitor progress, surfacing slippage before it becomes a problem.</li> <li>Lead alignment of the project team and hold contributors accountable to deliverables and milestones, while anticipating the next set of work.</li> <li>Consult team members or leaders to identify risks and mitigation options; track and manage risks you've already identified through to resolution.</li> <li>Communicate the project's vision and success criteria clearly to your project team and stakeholders, and re-evaluate strategy with guidance from leadership on when to pivot versus stay the course.</li> <li>Ask the right questions to surface potential technical gaps, working collaboratively with engineers and applying a working understanding of sound technical principles.</li> <li>Actively participate in cultural and functional excellence activities—such as Connect apprenticeship (curriculum contribution, mentorship), diversity and inclusion programming (Airfinity, Blocking Bias training), or hackathons—and demonstrate Airbnb's core values in everyday interactions.</li> </ul> <p>&nbsp;</p> <p><strong>The difference you will make:</strong></p> <p>As a NextStay Fellow you'll own execution of technical programs spanning multiple engineering, product, and operations teams over several quarters — turning objectives set with your manager and senior TPMs into milestones, delivery plans, and team alignment. Working under the guidance of senior TPMs, you'll hold the program accountable to deliverables while managing scope, schedule, and quality trade-offs, re-planning proactively as conditions change and escalating the decisions that carry real business risk.</p> <p>Core manager competencies include:</p> <ul> <li><strong>Scope Management</strong> – Partners with the team to define boundaries and milestones against program objectives, enabling informed trade-off conversations and preventing scope creep across teams.</li> <li><strong>Schedule Management</strong> – Breaks work into sized, sequenced pieces with clear dependencies, builds a schedule with technical partners, and communicates changes as they arise.</li> <li><strong>Quality</strong> – Establishes the expected level of quality during planning and treats it as a fixed constraint alongside schedule and scope.</li> <li><strong>Communication</strong> – Keeps stakeholders informed early and often, especially when unexpected issues occur.</li> <li><strong>Stakeholder Management</strong> – Identifies stakeholders, listens to their concerns, and sets expectations appropriately throughout the project.</li> <li><strong>Risk Identification</strong> – Surfaces upstream and downstream dependencies and risks early, analyzing them within the context of the overall plan.</li> <li><strong>Risk Mitigation</strong> – Aligns the team on the mitigations that matter most and executes the recommended path with senior TPMs, so the team can respond calmly if a risk materializes.</li> </ul> <p>&nbsp;</p> <p><strong>Eligibility Requirements:&nbsp;</strong>We are honored to support transitioning service members. To be considered for this fellowship, please ensure you meet the followin