Vishal Consultants
India, IN · On-site · Full-time
Opening For Customer Support Executive
Posted 1 month ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide accurate information on products/services to customers through effective communication. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software Collaborate with internal teams Skills: Customer Support, English Communication, CRM Tool…