- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 0+ yrs
About the role
Quality Coach/SME Operations Analyst (Band 2H) As an Operations Subject Matter Expert (SME) , you will act as a knowledgeable and reliable operational resource within your function. You will provide hands-on subject matter expertise, support daily operations, coach colleagues, and contribute to improving processes, quality, and customer outcomes. This role sits at the centre of operational delivery - bridging knowledge gaps, supporting team members, escalating issues appropriately, and ensurin…