PNB MetLife
India, IN · On-site · Full-time
OPS - Manager - Customer Retention
Posted 12 days ago
- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead · 5–10 yrs
- Education
- bachelor's
Job Description Key Responsibilities: 1. Persistency Management: • Monitor and analyse persistency ratios regularly to identify trends and areas of improvement. • Develop strategies to enhance policy renewal rates and reduce lapses. • Implement retention initiatives to maintain long term client relationships. 2. Data Analysis and Reporting: • Analyse policy data to identify at risk policies and develop targeted interventions. • Prepare detailed reports on persistency metrics, presenting insight…
PNB MetLife
Posted via Adzuna
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