Innova ESI
Bangalore, IN · On-site · Full-time
Order Management Specialist / SME | 2-5 Years
Posted 1 month ago
- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 2–5 yrs
About the role
Order Management Specialist / SME Job Summary Responsible for managing end-to-end Order Management / Order-to-Cash (O2C) activities, processing customer orders, resolving queries, handling returns/claims, and ensuring transactions are completed accurately within SLA. Key Responsibilities Manage end-to-end Order Management / O2C processes . Process and validate customer orders within defined SLA . Work on SAP and Salesforce for order/case management. Handle customer queries, returns, defective c…