People Operations Analyst (6 months contract)

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

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People Operations Analyst

We’re looking for a People Operations Analyst to join our team on a 6-month temporary basis. This is a hands-on role for an experienced People Operations professional who can hit the ground running, independently own work, and help improve how our People team operates at scale.

The ideal candidate has experience supporting a global employee population, strong systems and process expertise, and a continuous-improvement mindset. They will bring sound judgment, strong problem-solving skills, and an interest in leveraging AI and automation to create efficiencies, reduce manual work, and improve the People Team experience.

What You'll Do:

• Own and support People Operations processes and initiatives across an international organization, ensuring work is executed accurately, efficiently, and with appropriate attention to global requirements

• Serve as a first point of escalation for People Team questions, independently troubleshooting moderately complex issues, resolving where possible, and partnering with subject matter experts when appropriate

• Support testing and implementation of People systems, processes, and workflows, including developing test cases, coordinating testing, documenting outcomes, identifying issues, and tracking resolution

• Own and continuously improve People Operations documentation, workflows, and SOPs, ensuring processes are clear, scalable, and easy for the team to follow

• Support and optimize workflows across Workday, Jira, and other People systems

• Identify opportunities to leverage AI, automation, and emerging technologies to improve operational efficiency, reduce repetitive work, improve data and process quality, and enhance the People Team experience

• Partner with stakeholders to identify process gaps, assess solutions, and implement improvements that create a more consistent and scalable global People Operations experience

• Support global People compliance efforts by helping ensure processes are appropriately documented, consistently executed, and aligned with applicable requirements

• Use data, process insights, and operational feedback to identify trends and recommend improvements

• Support People Operations programs and projects from planning through execution, taking ownership of defined workstreams and deliverables

• Navigate ambiguity and evolving priorities with a hands-on, solutions-oriented approach, bringing structure and clarity to complex operational challenges

• Build strong relationships across the People team and serve as a trusted operational partner to help improve the overall employee and People Team experience

What We're Looking For: 

• 3–5+ years of experience in People Operations, HR Operations, or a related function

• Experience supporting international/global employee populations and navigating regional requirements

• APJ experience with Global HR/People compliance experience is a major plus <b