- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Senior
About the role
RHONDOS Inc. is looking for a consultant to join our Centre of Excellence within Customer Support & Professional Services. This shift-based, senior technical role owns the full lifecycle of PowerConnect customer support from frontline Level 1-2 incident response through complex Level 3 troubleshooting and root cause analysis while also serving as the technical subject-matter expert for pre-sales proof-of-concept engagements, customer training, installation and upgrade delivery, use case develop…