About Checkr
Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
Checkr Trust and Checkr Insurance are fast-growing businesses inside Checkr, serving insurance carriers, marketplaces and other verticals that touch our everyday lives. Demand is building, our customer base is expanding, and we're scaling toward $100M. We're looking for a Customer Success Manager who can help us get there by turning strong customer relationships into deep adoption, durable retention, and meaningful expansion.
You will own a portfolio of strategic accounts and be accountable for:
• Adoption
• Retention
• Expansion
• Executive alignment
• Long-term value realization
This is a proactive, commercially minded CSM role. You'll be the trusted partner our customers rely on and the owner of outcomes across your book of business. You'll join a team with momentum, playbooks to build on, and room to make them better as we scale. As the business grows, so will the opportunities for you, with real room for personal and career growth.
What You'll Do
Own Strategic Accounts End-to-End:
• Serve as the primary post-sale owner for high-impact, high-visibility customers
• Drive executive-level alignment on business goals and measurable outcomes
• Ensure customers move from contract to meaningful production usage quickly
Drive Adoption & Commercial Growth:
• Identify underutilization and remove barriers to deeper adoption
• Surface expansion opportunities tied to customer workflows and risk exposure
• Partner closely with Sales on renewals and strategic growth motions
• Be accountable for retention and expansion revenue across your p
About the company
checkr
Posted via Greenhouse_public
How to apply
Apply Now takes you to Rozgoo, where auto-apply can submit your application for this role. Updated today.
