Principal, Integrated Campaigns Strategist

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity? 

At Fin, now part of Salesforce, you’ll have the chance to shape the future of customer experience at the company building the highest-performing AI Customer Agent on the market.

As Principal, Integrated Campaigns Strategist, you’ll architect and lead high-impact, global campaigns that generate measurable pipeline and revenue for your audience portfolio. Your strategic vision and ability to deliver innovative, data-driven campaigns will help Fin establish category leadership in the rapidly evolving AI agent market.

You’ll join the Integrated Campaigns team within Fin’s Demand Generation organization. We are a fast-paced, high-agency group that accelerates Fin’s growth with full-funnel, omnichannel campaigns that build awareness and drive demand with one consistent narrative across every touchpoint. You’ll partner closely with product marketing, content, creative, brand, field marketing, and sales to design and deliver cohesive campaigns that consistently meet pipeline targets. You’ll thrive in an environment that values ownership and speed.

What will I be doing? 

• Own the end-to-end strategy and execution of integrated campaigns for key audience segments, orchestrating cross-functional partners to drive pipeline and revenue across global markets.

• Develop campaign strategies that span the full funnel, from awareness through conversion, using multiple channels including digital advertising, email, webinars, virtual and live events, content syndication, and sales enablement.

• Run rigorous processes, timelines, and governance across concurrent campaigns, and look for ways to streamline workflows.

• Work with regional teams to adapt campaigns for local relevance while keeping global consistency and brand alignment.

• Translate market insights, competitive intelligence, and customer behavior into compelling campaign narratives and journeys.

• Collaborate with content and product marketing to plan audience-specific content roadmaps and campaign assets (research reports, guides, webinars, customer stories, and demos) that move prospects through the funnel.

• Monitor campaign results across marketing qualified lead generation, pipeline contribution, target account penetration, and ROI, and share learnings across the organization.

• Champion innovation in go-to-market strategy by testing new approaches and staying ahead of market trends, audience behaviors, and emerging channels.

What skills do I need? 

• 10+ years of B2B marketing experience across integrated campaigns, demand generation, content marketing, and/or account-based marketing, with a proven track record of scaling global, omnichannel campaigns that drive pipeline and revenue growth

• Hands-on experience applying AI tools and automation to marketing workflows (research, content development, campaign build, reporting, and optimization), with a point of view on where AI should replace manual work and where it should augment it

• Command of B2B pipeline metrics, attribution, and ROI, with the analytical skills to turn campaign data into clear priorities, trade-offs, and executive-level reporting

• Strong project management skills, with the ability to run complex, global initiatives across many sta