IBM
Bangalore, IN · On-site · Full-time
Process Associate (HR Contact Center)
Posted 1 month ago
- Location
- Bangalore, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level
About the role
Introduction As a Process Associate – HR Contact Center , you will be responsible for handling employee HR-related queries through multiple channels, including calls, emails, and chat. The role involves providing prompt and accurate support, delivering a positive employee experience, and ensuring the efficient resolution of HR queries. Candidates should be flexible and willing to work in a 24/7 shift environment as required. This role offers an excellent opportunity for individuals looking to b…
Requirements
- ability to work 24/7 shifts
- experience handling HR queries
Skills
- hr contact center
- employee support
- case management
- email support
- chat support
- call handling
- 24/7 support
- process adherence
- hr operations
About the company
IBM
Posted via Adzuna
How to apply
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