- Location
- Vadodara, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 1–3 yrs
About the role
About the Company Product Analyst – Job Description The role requires an individual who takes ownership to resolve customer issues and responds appropriately. About the Role The role requires an individual who takes ownership to resolve customer issues and responds appropriately. Responsibilities Resolving tickets received from clients within defined SLA Coordinate with developers for the issues received in tickets to fix it for clients Follow up with other teams on the issues which require cod…
Requirements
- 1-3 years experience in customer support or product analysis
- Ability to manage tickets and client communication
Skills
- customer issue resolution
- ticket management
- client coordination
- team coordination
- software bug tracking
About the company
Exxat
Posted via Adzuna
How to apply
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