Product Design Manager

<h2><span style="font-family: helvetica, arial, sans-serif;">About the Role</span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">We’re hiring a Design Manager to lead Lending at Chime — including Instant Loans and MyPay — and push the boundaries of what financial experiences can be. You’ll own a high-impact product area, leading a team to deliver best-in-class design while partnering closely with Product and Engineering to shape strategy and outcomes. This is a space where the details matter: clarity, trust, and usability aren’t nice-to-haves — they’re essential to helping members make real financial progress.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">This role is also an opportunity to explore what’s next. You’ll help define how AI can be thoughtfully integrated into lending experiences, making them more responsive, personalized, and intuitive without sacrificing transparency. Along the way, you’ll raise the bar on craft, mentor and grow designers, and build systems that scale — all while delivering experiences used by millions of members every day.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">The base salary offered for this role and level of experience will begin at $202,000 and up to $280,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.&nbsp;</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;">In this role, you can expect to</span></h2> <ul> <li><span style="font-family: helvetica, arial, sans-serif;">Lead and grow a team of product designers working across lending experiences (Instant Loans, MyPay)</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Set a high bar for craft, ensuring polished, thoughtful, and cohesive end-to-end experiences</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Drive product strategy in partnership with cross-functional leaders, shaping roadmaps and outcomes</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Champion member-centric design grounded in research, data, and experimentation</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Identify and integrate AI-driven opportunities to improve user experience and decisioning</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Establish scalable design patterns and systems across lending surfaces</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Mentor designers and build a strong, inclusive, and high-performing team culture</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;">To thrive in this role, you have</span></h2> <ul> <li><span style="font-family: helvetica, arial, sans-serif;">Experience leading product design teams delivering consumer-facing digital products</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">A portfolio demonstrating strong craft across interaction, visual, and systems design</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Evidence of influencing product strategy and driving measurable outcomes</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Experience working on complex, high-stakes domains (e.g., financial products, lending, risk, or adjacent spaces)</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Experience partnering cross-functionally with Product, Engineering, and Data</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Exposure to or experience integrating AI/ML into product experiences</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">A track record of hiring, developing, and retaining strong design talent</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-TP1</span></p><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span st