Product Growth Partner

<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong><strong>About the Role</strong></strong></span></p> <p><span style="font-size: 10pt;">Fivetran is the one platform for moving the world’s data from every source to every destination to power every innovation.</span></p> <p><span style="font-size: 10pt;">To support our growth, our Product Growth Partners (PGPs) are central to Fivetran’s self-service motion, enabling thousands of customers to succeed at scale. PGPs design and deliver many-to-1 enablement programs, proactively reduce friction for self-service users, and intervene with precision when accounts need additional guidance. PGPs ensure that customers who can self-serve do so seamlessly, while those who need help receive the right support at the right time.</span></p> <p><span style="font-size: 10pt;">This is a full-time, hybrid position based out of our Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.</span></p> <p><span style="font-size: 10pt;"><strong>What You'll Do</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong><strong>Accelerate Self-Service Success</strong></strong></span> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Guide new trial users and existing customers to value through scalable programs such as webinars, office hours, and educational sessions.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Direct customers/prospects to resources (help docs, videos, automations) that resolve blockers without requiring 1:1 intervention.</span></li> </ul> </li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong><strong>Deliver Targeted Customer Interventions</strong></strong></span> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Identify accounts showing clear setup friction or usage blockers and step in with qualified, high-value interventions.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Drive trial-to-paid conversions where PGP guidance removes obstacles and enables customers to commit to a paid plan.</span></li> </ul> </li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong><strong>Run Many-to-1 Programs</strong></strong></span> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Design, host, and optimize scalable programs (hands-on labs, “best practice” webinars, AMA sessions) that drive activation, adoption, and expansion at scale.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Measure program reach, engagement quality, and downstream business impact (trial conversion, connector expansion, MAR growth).</span></li> </ul> </li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong><strong>Enable Expansion Readiness</strong></strong></span> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Identify accounts with expansion potential (new connectors, workloads, or use cases) and surface them for sales or CSM follow-up when appropriate.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Share preventative guidance to reduce drop-offs and ensure smooth adoption as accounts scale.</span></li> </ul> </li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong><strong>Advocate for Customers</strong></strong></span> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Capture customer insights and fun