Product Manager

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. We’re also an AI-forward company, and we expect everyone on our team to use modern AI tools to work smarter, move faster, and optimize processes. We’re hiring a Product Manager to turn real-world security expertise into Social Intelligence software that helps teams identify credible threats sooner and protect people when it matters most. Who you are: You have spent time in the seat we build for. You have monitored a developing situation with incomplete information, decided whether a signal was credible enough to escalate, and lived with the consequences of that call. You know the difference between noise and a genuine indicator, and you know how much of that work is still done by hand. Now you want to solve those problems at scale for thousands of security teams instead of one. You are curious about how customers actually work rather than how they say they work, comfortable making decisions with imperfect data, and energized by turning a messy operational problem into software that ships. You are as interested in the practitioner’s daily reality as you are in the roadmap that serves it. Risk Intelligence is one of the fastest-moving areas of our product. Open sources surface indicators of violence, unrest, executive targeting, brand-directed activity, and physical risk earlier than any other channel — and separating the meaningful few from the overwhelming many is the hard problem. You will own how AlertMedia solves it. What you get to do every day: Customer and Market Understanding Develop deep expertise in the personas we serve — corporate security, intelligence analysts, executive protection, threat assessment, brand and communications teams — including how their work is structured, staffed, measured, and escalated. Interview customers and prospects continuously. Run discovery conversations, ride-alongs, and feedback sessions that produce specific problem statements rather than feature requests. Maintain a clear, current view of the problems we solve well today, where we can improve, and the problems we should be solving 12 to 24 months from now. Track industry trends, threat landscape shifts, platform and data-access changes, re