Product Manager, Observability

<div class="content-intro"><h2>About Vercel:</h2> <p><span data-sheets-root="1">Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.</span></p> <p><span data-sheets-root="1">Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.</span></p></div><h2>About the Role:</h2> <p>We are looking for a Product Manager, Observability to join our Product team. You will own the strategy and roadmap for Vercel's observability products, including Runtime Logs, OpenTelemetry tracing, and Drains, which let teams stream logs, traces, Web Analytics events, and Speed Insights metrics into the systems they already use. You will partner closely with engineering and design to help customers understand and debug what they run on Vercel, both through Vercel's native surfaces and through integrations with vendors that support OpenTelemetry. You will report to the product lead and will be located in New York, NY (hybrid).</p> <p>If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.</p> <h2>What You Will Do:</h2> <ul> <li>Own strategy and roadmap for Vercel's observability products, from telemetry ingestion through the surfaces developers use to debug and monitor.</li> <li>Turn ambiguous signal — support escalations, customer interviews, usage data, competitive shifts — into a sequenced plan with clear tradeoffs.</li> <li>Partner daily with engineering on scoping, and with design on making dense telemetry data genuinely legible.</li> <li>Define the native-vs-integrate line: what Vercel builds, and where we make Datadog, Sentry, Grafana, Honeycomb, and New Relic work seamlessly.</li> <li>Work with Enterprise customers and Sales/Solutions on observability needs that block adoption or expansion.</li> <li>Own pricing and packaging decisions with Finance and GTM — observability is metered, and unit economics are part of the product.</li> <li>Write the launch narrative: changelogs, blog posts, docs direction, in partnership with PMM</li> <li>Define the metrics that tell you it's working, and hold the team to them.</li> </ul> <h2>&nbsp;</h2> <h2>About You:</h2> <ul> <li>5+ years in product managem