Product Manager, Orchestrator

About Chili Piper Chili Piper is a B2B SaaS company that helps GTM teams turn inbound leads into qualified meetings - instantly. Our Demand Conversion Platform makes it easier for buyers and sellers to connect fast, without the usual friction in the funnel. We’re a fully remote, global team that loves building solutions that truly help our customers, moving fast, and having fun while creating something meaningful. We’re growing quickly and aiming big! We're looking for a Senior Product Manager to lead Orchestrator, Chili Piper's GTM Control Layer. Internally, we think of this role as a Product Market Fitter. This is not a traditional roadmap management role. It is a product leadership role for someone who loves building complex, enterprise-grade products and has the judgment to turn customer and market evidence into focused product bets that drive real adoption and business impact. Orchestrator listens for signals across Chili Piper and external tools, decides what should happen next, and takes the action itself. That includes catching a form abandonment, a no-show, a missed meeting, or a cold chat, checking ICP fit, account ownership, intent history, and CRM state, then firing the right next step: enrolling a sequence in Salesloft, Outreach, or Gong Engage, notifying a rep, rescheduling a meeting, or sending a booking link. You will own the full arc of a product bet: target customer, first audience, market and customer evidence, problem definition, intended outcome, value, viability, priority, success metrics, first adoption trigger, usage learning, and business outcome. You will own the solution concept, meaning what we offer and how it is offered. You will not own solution architecture, implementation, or product enablement execution. You will partner closely with a Product Designer and a Product Engineering Lead to shape solutions that are valuable, coherent, and practical to deliver. This role requires strong judgment, comfort with ambiguity, and the ability to turn complex workflows, data, and customer needs into clear product direction. It is a strong fit for someone who wants to build products that solve real problems for sophisticated users and who measures success by whether customers actually adopt what gets built. What you’ll do Own Orchestrator end to end, from market and customer evidence through adoption, iteration, and long-term business impact Define the first audience for every bet and protect that focus as new requests, edge cases, and opportunities emerge Identify the right problems to solve and turn signal detection, decisioning, and action-taking into clear product direction Define value, viability, priority, and success metrics, including what should trigger first adoption Monitor adoption and real usage after launch, then use what you learn to improve the product and shape what comes next Keep signal types, decision logic, and external integrations coherent, so the system stays predictable and trustworthy as it grows Partn