Acestack
Regent Park, CA · Hybrid · Full-time
Program Manager – Customer Experience / Voice of Customer (VoC) Transformation
Posted 1 month ago
- Location
- Regent Park, CA
- Work mode
- Hybrid
- Employment
- Full-time
- Experience
- Lead · 8+ yrs
About the role
Role: Program Manager Customer Experience / Voice of Customer (VoC) Transformation Employment: Full Time Location: Toronto, ON Work Arrangement: Hybrid Job Description We are seeking a Full Time Senior Program Manager to lead the end-to-end delivery of a global Voice of Customer (VoC) Measurement Evolution program across Canada, the US, and Asia. The ideal candidate will drive enterprise-wide VoC transformation, governance, measurement frameworks, data integration, and closed-loop customer feed…