- Location
- India, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
- Own the Program(s) end to end, define and achieve KPIs; Drive performance improvement initiatives. - Develop and monitor program metrics to identify potential issues in last mile deliveries. - Identify patterns of defects that will help us build initiatives to reduce defects at scale. - Ability to pull data and perform deep-dives and root-cause analysis as needed. - Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience…
Skills
- program management
- kpi management
- last mile delivery
- program metrics
- root-cause analysis
- data deep-dives
- process optimization
- defect reduction
About the company
Amazon
Posted via Adzuna
How to apply
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