Havells
Uttarakhand, IN · On-site · Full-time
QCA_Outgoing Quality_9 (1058)
Posted 1 month ago
- Location
- Uttarakhand, IN
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Mid-level · 3+ yrs
About the role
Responsibilities In-warranty Part failure analysis and claims from suppliers. Daily Complaint Review and analysis. Close Co-ordination with service team for DOA cases detailing. Monthly monitoring/reporting of market defect ratio using ladder chart. Daily market complaint review and analysis. 2 way monitoring of market failure parts to review effectiveness of actions taken. Dealer visits and customer calling for new product feedback. Technical training to field technicians for skill enhancement…