Quality Manager – Quality Control & Quality Assurance (all genders)

About the role: We are a niche beauty startup dedicated to developing high-quality cosmetic products with a strong focus on natural ingredients and modern formulation science. We combine scientific standards with a conscious approach to sustainability, ingredient transparency, and performance-driven skincare. So, what can you expect to work on? Own incoming quality control for raw materials and packaging, including sampling plans, specification checks, and supplier certificate of analysis review. Manage batch release: reviewing production records, in-process checks, and finished-product testing before a batch is cleared for sale. Coordinate microbiological, stability, and preservative-efficacy (challenge) testing with external laboratories, and interpret results against acceptance criteria. Lead investigation of out-of-specification results and contamination events, including root cause analysis, containment, and corrective and preventive action (CAPA) plans, in coordination with suppliers. Maintain and continuously improve Standard Operating Procedures (SOPs) for quality control and quality assurance processes. Own the customer complaint process: logging, root cause analysis, corrective action, and closing the loop with customer service and production. Maintain quality records and documentation in line with ISO 22716 (Cosmetics GMP) principles. Support internal audits of quality processes and prepare documentation for external audits and certification bodies. Evaluate new raw materials and suppliers from a quality and testing perspective ahead of onboarding, working closely with Sourcing and Development. Act as the day-to-day quality contact for Production and Development, flagging quality risks before they reach the market. What you offer us 3+ years of experience in Quality Control or Quality Assurance within cosmetics, personal care, or a comparable regulated industry. Degree in a natural science field (Chemistry, Cosmetic Science, Biology, or comparable), or equivalent hands-on experience. Working knowledge of ISO 22716 (Cosmetics GMP) and cosmetic microbiological testing and challenge testing (e.g. ISO 11930) principles. Practical experience with root cause analysis and CAPA processes. Comfortable reviewing batch records, certificates of analysis, and laboratory test reports independently. Experience working with external testing laboratories and coordinating results against acceptance criteria. Structured, hands-on, and comfortable owning documentation and quality decisions in a small-team startup environment. Business-fluent English and German , other languages are always a plus. What does Yoshi en offer Attractive employee discount on all Yoshi en & Edeneve products. 28 days of paid vacation plus up to 5 additional days off between Christmas and New Year. Urban Sports Club membership and a subsidy for your BVG ticket. Access to a wide range of employee discounts across shopping, travel and technology. A high level of ownership, short