Avanade Inc.
Singapore, SG · On-site · Full-time
Reinvention Lead - Customer Experience & Channels
Posted 1 month ago
- Location
- Singapore, SG
- Work mode
- On-site
- Employment
- Full-time
- Experience
- Lead
About the role
The senior customer transformation lead for Avanade Next. Owns how AI changes customer growth, engagement, digital channels, assisted service and contact centre operations across sales, service and support.KEY RESPONSIBILITIESCustomer Growth & Experience LeadershipOwn the Customer Experience & Channels domain across APAC.Lead Avanade Next thinking on AI-enabled customer growth, personalisation, loyalty, digital service and assisted channels.Build senior market presence through executive worksho…